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HomeUsed cars for sale
Frequently asked questions
Overview
1. What is Autokorb.ch?
Autokorb.ch is a Swiss online platform for advertising and finding vehicles – for private individuals and dealers.
2. Is it free?
Yes! Currently, it's completely free to use – even for dealers. The first 100 registrations are free.
3. Do I have to register?
No, you can browse all listings without registering. Creating listings requires a registration.
🚗 Listings & Vehicle Offers
4. How can I list a car?
- * Sign in.
- * Click "Add First".
- * Enter vehicle information, photos, and price.
- * Publish your listing.
5. What types of vehicles can I advertise?
You can advertise cars, motorcycles, vans, classic cars, motorhomes, and commercial vehicles.
7. How long does an ad stay online?
8. How long does an ad stay online?
An ad remains active for 60 days. After that, you can
9. Can I edit or delete an ad later?
Yes, you can edit or delete your ad at any time in your user account.
10. Are my ads automatically renewed?
No, you will be notified shortly before the expiration date and can renew the ad manually.
👤 User Account & Registration
11. How do I register with Autokorb.ch?
Click "Register," enter your email address, and choose a password. You will then receive a confirmation email.
12. I forgot my password. What now?
Use the "Forgotten Password" function on the login page. You will receive a reset link via email.
13. Can I change my email address after registration?
Yes, you can do this in your profile under "Account Settings."
14. Is a phone number required?
A phone number is useful and necessary for creating an ad.
🧑🔧 Dealer Area & Additional Features
15. What are the benefits for dealers?
Dealer profile with logo Special prices for other dealers Overview of all inquiries and statistics
16. How can I create a dealer profile?
First, register as a user, then go to "Become a dealer" and fill out the form.
17. What is the dealer-to-dealer pricing feature?
Dealers can set special prices for certain vehicles for other dealers only – visible only in the dealer area.
🔍 Vehicle Search & Filters
18. How does the vehicle search work?
You can filter by make, model, year, mileage, price, fuel type, transmission, and more.
19. What is an advanced search?
You can use the "Detailed Search" button to access additional filters such as extras (e.g., heated seats, navigation system).
20. What is a search subscription?
A search subscription automatically informs you when new vehicles appear that match your criteria.
📱 Mobile Use & App
21. Does Autokorb.ch have an app?
An app for iOS and Android is currently in development. However, the web version is also mobile-optimized.
22. Will the app have all the features of the website?
Yes. The app will offer vehicle searches, classifieds, push notifications, and dealer features.
🔒 Security & Data Protection
23. Is my data secure?
Yes, all data is transmitted encrypted. We comply with Swiss data protection laws.
24. Can I delete my account?
Yes, simply send us an email to info@autokorb.ch or delete your account in the settings.
25. How do I recognize reputable sellers?
Look for complete profiles, clear descriptions, and realistic prices. If in doubt, you can contact us.
⚙️ Technical Questions
26. I can't save my ad – what should I do?
Please make sure all required fields are filled out. If you have any problems, send an email to info@autokorb.com.
27. My images aren't uploading. What can I do?
Make sure the images are in JPG, PNG, or WEBP format and are no larger than 5 MB.
28. Which browsers are supported?
Autokorb.ch works best with the latest versions of Chrome, Firefox, Safari, and Edge.
💬 Contact & Support
29. How can I contact you?
📧 Email: info@autokorb.com ☎️ Phone: +49 78 746 52 10 📍 Address: Schwandgasse 26, 3414 Oberburg
30. Is there support for dealers?
Yes, dealers receive direct support by phone and email – or in person if desired.
